Shipping policy

SHIPPING POLICY

Last updated: August 23, 2026

ORDER PROCESSING
Orders are typically processed within 2–5 business days, excluding weekends and holidays. You will receive an order confirmation after checkout and a shipping confirmation when tracking is available.

ESTIMATED DELIVERY
Standard delivery usually takes 7–20 business days after processing. The estimated total time from order placement to delivery is therefore approximately 9–25 business days. These are estimates, not guaranteed delivery dates.

FULFILLMENT AND MULTIPLE PACKAGES
Some products ship directly from our fulfillment partners. Orders containing multiple products may arrive in separate packages and may have separate tracking numbers.

TRACKING
Tracking information is provided when available from the supplier or carrier. Tracking may take several business days to show movement after a label is created.

DELAYS
Delivery times can be affected by product availability, carrier disruptions, weather, holidays, customs, and destination conditions. If your order has not arrived after the estimated window, email support@picassomoes.com with your order number.

SHIPPING ADDRESS
Customers are responsible for entering a complete and accurate shipping address. Contact us immediately if a correction is needed. We can update an address only before the order enters processing. We are not responsible for delays or loss caused by an incorrect address supplied at checkout, but we will help review available options.

CUSTOMS AND IMPORT CHARGES
International customers are responsible for customs duties, import taxes, or other destination charges unless checkout states otherwise.

CONTACT
PICASSOMOES LLC
210 Orange Grove Street
Hillsborough, NC 27278
United States
support@picassomoes.com